Table of Contents
1. General Terms
These terms and conditions ("Terms") apply to the use of the tk33 platform and all its services. By using the tk33 website (tk33.mom), you are considered to have fully read, understood, and agreed to these Terms. If you disagree with any part of these Terms, please stop using this platform.
tk33 is an online gaming platform that provides cricket betting, slots, live casino, and various digital gaming experiences for users in Bangladesh. The platform operates under SSL encryption and fair play principles.
These Terms may be available in both Bengali and English. In the event of any conflict between the two versions, the Bengali version shall be considered authoritative. tk33 reserves the right to modify these Terms at any time, and changes take effect upon publication on the site.
2. Account Registration & Verification
To open an account on tk33, you must provide accurate and complete information. tk33 reserves the right to suspend or close an account if false or misleading information is provided.
2.1 Registration Requirements
- Each person may open only one account. Holding multiple accounts is strictly prohibited.
- When opening an account, you must provide your correct name, date of birth, mobile number, and payment details.
- It is your responsibility to notify tk33 immediately if any of your account details change.
- Your account password and login details must be kept fully confidential. Allowing anyone else to use your account is prohibited.
2.2 Identity Verification
tk33 may at any time request a copy of your national identity card, passport, or other government-issued document for identity verification. tk33 reserves the right to hold withdrawals until verification is complete. This is part of our security and fraud prevention process.
3. Age Restrictions
tk33 is strictly an adults-only platform. Only those aged 21 or above may open an account and play on this site.
tk33 may request the necessary documents for age verification at any time. Providing a false age will be treated as a serious violation of these Terms.
4. Deposits & Withdrawals
tk33 supports the popular payment methods used in Bangladesh. All financial transactions are processed through secure, encrypted channels.
4.1 Accepted Payment Methods
Deposits and withdrawals on tk33 are currently available via bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other scheduled banks). Transactions may only be made through these approved methods.
4.2 Limits & Timeframes
- Minimum deposit amount: ৳100 via any method.
- Minimum withdrawal amount: ৳800.
- Standard withdrawal processing time: 15 minutes to 2 hours.
- Where possible, the same payment method must be used for both deposits and withdrawals.
4.3 Deposit Conditions
Deposits may only be made from a payment account registered in your own name. Deposits through third parties are prohibited. Both tk33 and the user are responsible for complying with anti-money laundering laws.
5. Bonuses & Promotional Offers
tk33 offers various bonuses and promotional offers. Each offer has its own terms, which will be detailed on the relevant promotion page.
5.1 Welcome Bonus
New members will receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. For example: a deposit of ৳1,000 earns a ৳1,200 bonus, giving a total balance of ৳2,200. A deposit of ৳26,000 earns the maximum bonus of ৳15,000, giving a total of ৳41,000.
5.2 Wagering Requirements
The wagering requirement for the welcome bonus is 15 times the bonus amount (on the bonus amount only, not the deposit and bonus combined). Example: ৳1,200 bonus × 15 = ৳18,000 in bets must be completed before bonus winnings become withdrawable.
5.3 General Bonus Rules
- One account, one welcome bonus — this offer cannot be claimed again.
- If you wish to withdraw after receiving a bonus, the wagering requirement must be completed first.
- tk33 reserves the right to change, suspend, or cancel any promotion at any time without reason.
- If bonus abuse is suspected, the relevant account may remain suspended until the investigation is complete.
- Attempting to collect bonuses using multiple accounts, a VPN, or other technology will result in account closure.
6. Gaming Rules
All games on tk33 are operated under fair play principles. Game outcomes are determined through Random Number Generator (RNG) technology.
6.1 Betting Rules
- Once a bet is confirmed, it cannot be changed or cancelled.
- If a bet remains incomplete due to a technical error, tk33 will provide a fair resolution after investigation.
- For sports betting, the rules for specific events will be stated on that section's page.
6.2 Technical Issues
tk33 will not be responsible if a game or bet is affected by a lost internet connection or a problem with the user's device. However, tk33 will take appropriate action in the case of a technical error on the platform's side.
7. Prohibited Activities & Fraud Prevention
The following activities are strictly prohibited on tk33, and accounts will be closed immediately upon detection:
- Creating multiple accounts or using another person's account.
- Strategic betting with the intent to abuse bonuses or promotions ("bonus abusing").
- Using any software, bot, or automated method to play games.
- Attempting to exploit technical vulnerabilities or bugs in the platform.
- Misconduct or harassment toward other players or staff.
- Attempting to use tk33 for money laundering or any illegal activity.
- Operating an account using another person's identity.
tk33 reserves the right to notify law enforcement authorities if suspicious fraudulent activity is detected.
8. Account Suspension & Closure
8.1 Suspension by tk33
tk33 may temporarily suspend or permanently close an account without prior notice in the following circumstances:
- If any violation of these Terms is detected.
- During an investigation into fraud or suspicious activity.
- Failure to complete identity verification or provision of false information.
- For regulatory or legal reasons.
8.2 Closure by the User
You may request closure of your own account at any time. To do so, write to [email protected]. This channel can also be used for self-exclusion.
9. Responsible Gaming
tk33 places the highest priority on responsible gaming. Gaming is a form of entertainment — when it becomes a problem, seeking help is the right thing to do.
- Set your own deposit limits.
- Make use of temporary breaks or long-term self-exclusion.
- Make sure that underage members of your household cannot access your account.
- If you notice problematic gaming behaviour, contact our support team.
For more information, visit our Responsible Gaming page.
10. Privacy & Data Protection
tk33 is committed to protecting your personal information. Data provided on the platform is used solely for account management, payment processing, and fulfilling legal obligations.
All data is protected using modern SSL encryption technology. For details on sharing information with third parties, please read our Privacy Policy.
11. Dispute Resolution
If you have an objection or complaint about any matter, please first contact the tk33 support team directly. We are committed to resolving all disputes fairly and promptly.
11.1 How to Submit a Complaint
- Send a detailed complaint to the support email ([email protected]).
- Get immediate assistance via 24/7 live chat.
- When submitting a complaint, include the relevant transaction ID, date, and description.
11.2 Resolution Process
tk33 is committed to investigating every complaint and providing a resolution as quickly as possible. The final decision during an investigation rests with tk33, but it will always be made on the basis of fairness and transparency.
12. Changes to Terms
tk33 reserves the right to amend or update these Terms at any time. Changes take effect from the moment they are published on the website. Continued use of the site will be considered acceptance of the updated Terms.
For significant changes, tk33 will endeavour to provide notice via the registered email address or on the platform. However, it is the user's own responsibility to review the Terms regularly.
13. Contact Us
If you have any questions about these Terms, please contact us:
- Email: [email protected]
- Live Chat: Available on the website 24/7
- Language: Responses are provided in both Bengali and English